Service

Service Workbench

Fast daily view for assigned service tasks, live service cases, and recent TeleCRM service leads.

Live service data

Service Workbench

Assigned work first. Then live service cases and recent service leads with direct Chat, TeleCRM, Tigg, and 360 links.

0my mapped tasks
0central service tasks
6open live service cases

My Tasks

Signed in as Nemaxnepal. Add DASHBOARD_USER_EMPLOYEE_MAP to make this personal for each team member.

TaskPriorityStatusOwnerDueAction
Login-to-employee mapping is not configured yet, so personal tasks are not separated.

Central Service Tasks

Team queue after removing any tasks already shown in My Tasks.

TaskPriorityStatusOwnerDueAction
No central service tasks yet. Next phase can create reviewed tasks from TeleCRM stage signals or service Chat activity.

Live Service Cases

Created from TeleCRM after-sales stage changes and service Google Chat activity.

CustomerService SignalStatusPartsBillingActivityAction
sujal food industries pvt.ltdPAN 300012905 · 9779802305207Service message sent to existing customer spaceAfter sale Services dine group banaune · Lead 69fd6bf9d968e1c4fc153370waiting billingPriority normalParts unknown0 part linesBilling pendingAmount 020 Jun 2026, 21:41Chat msgs 0
A.C.power solusionPAN 601032408 · 9779845248098After-sales service startedAfter sale Services dine group banaune · Lead 69bfb385362494d1ace0c7e5openPriority normalParts unknown0 part linesBilling unknownAmount 020 Jun 2026, 20:18Chat msgs 0
PURE UNITY GROUP PVT LTD.PAN 622459879 · 9779857049495After-sales service startedAfter sale Services dine group banaune · Lead 6a0a827c82b168ae43a0629fopenPriority normalParts unknown0 part linesBilling unknownAmount 020 Jun 2026, 10:12Chat msgs 0
PR National Plast Pvt.LtdPAN 304487066 · 9779851162572After-sales service startedAfter sale Services dine group banaune · Lead 6a311439ecc66590669cb9edopenPriority normalParts unknown0 part linesBilling unknownAmount 019 Jun 2026, 15:27Chat msgs 0
Jaya Shasmbhu Dairy Udhyog Pvt.Ltd.PAN 602475015 · 9779841245133After-sales service startedAfter sale Services dine group banaune · Lead 6a33b0d138af23c07a9d0725openPriority normalParts unknown0 part linesBilling unknownAmount 018 Jun 2026, 14:52Chat msgs 0
ABC GROUP COMPANYPAN - · 97712345678After-sales service startedAfter sale Services dine group banaune · Lead 6a2da96bea45450ddbdd3f81openPriority normalParts unknown0 part linesBilling unknownAmount 015 Jun 2026, 01:31Chat msgs 0

Billing Match Review

Read-only match between TeleCRM service cases and Tigg invoices. This does not complete billing automatically.

1waiting billing
6invoice candidates
0draft/unusable invoices
4no invoice found
Service CaseTigg InvoiceMatchAmount / EvidenceBilling GateAction
sujal food industries pvt.ltdService message sent to existing customer space · waiting billingNo invoice found-noneScore 0 · Rank 0-no tigg invoice found for service casependingOpened 20 Jun 2026, 18:11
ABC GROUP COMPANYAfter-sales service started · openNo invoice found-noneScore 0 · Rank 0-no tigg invoice found for service caseunknownOpened 15 Jun 2026, 01:31
A.C.power solusionAfter-sales service started · openNo invoice found-noneScore 0 · Rank 0-no tigg invoice found for service caseunknownOpened 20 Jun 2026, 18:09
PR National Plast Pvt.LtdAfter-sales service started · openNo invoice found-noneScore 0 · Rank 0-no tigg invoice found for service caseunknownOpened 19 Jun 2026, 15:27
Jaya Shasmbhu Dairy Udhyog Pvt.Ltd.After-sales service started · openINV1247/CTN/82-83Approved · 18 Jun 2026, 05:45mediumScore 97 · Rank 111,000review same company invoiceunknownOpened 18 Jun 2026, 14:52
PURE UNITY GROUP PVT LTD.After-sales service started · openINV1240/CTN/82-83Approved · 17 Jun 2026, 05:45mediumScore 97 · Rank 114,700review same company invoiceunknownOpened 15 Jun 2026, 01:29
Jaya Shasmbhu Dairy Udhyog Pvt.Ltd.After-sales service started · openINV0609/CTN/82-83Approved · 16 Jan 2026, 05:45lowScore 65 · Rank 220,000.01review same company invoiceunknownOpened 18 Jun 2026, 14:52
Jaya Shasmbhu Dairy Udhyog Pvt.Ltd.After-sales service started · openINV0460/CTN/82-83Approved · 11 Dec 2025, 05:45lowScore 65 · Rank 320,000.01review same company invoiceunknownOpened 18 Jun 2026, 14:52
Jaya Shasmbhu Dairy Udhyog Pvt.Ltd.After-sales service started · openINV0277/CTN/82-83Approved · 16 Oct 2025, 05:45lowScore 65 · Rank 420,000.01review same company invoiceunknownOpened 18 Jun 2026, 14:52
Jaya Shasmbhu Dairy Udhyog Pvt.Ltd.After-sales service started · openINV0114/CTN/82-83Approved · 15 Aug 2025, 05:45lowScore 65 · Rank 520,000.01review same company invoiceunknownOpened 18 Jun 2026, 14:52

Recent Service Leads

CustomerStagePhone / PANOwnerAction
sujal food industries pvt.ltdsujal food industries pvt.ltd Dil Babu Dhakal · 69fd6bf9d968e1c4fc153370After sale Services dine group banauneactive · service9779802305207PAN --Seen 20 Jun 2026, 21:41
A.C.power solusionAC Power solutions · 69bfb385362494d1ace0c7e5After sale Services dine group banauneactive · service9779845248098PAN 601032408-Seen 20 Jun 2026, 20:18
ABC GROUP COMPANYABC · 6a2da96bea45450ddbdd3f81After sale Services dine group banauneactive · service97712345678PAN --Seen 15 Jun 2026, 01:31
Unknown companyRaj Aqua Water · 6a313e6bf397a5ed579ea1e1After sale Services dine group banauneactive · service9779857022704PAN --Seen 16 Jun 2026, 18:25
Pure Unity Group private limitedPure Unity Group pvt.ltd · 6a0a827c82b168ae43a0629fAfter sale Services dine group banauneactive · service9779857049495PAN 622459879-Seen 20 Jun 2026, 10:12
PR National Plast Pvt.Ltd- · 6a311439ecc66590669cb9edAfter sale Services dine group banauneactive · service9779851162572PAN 304487066-Seen 19 Jun 2026, 15:27
Jaya Shasmbhu Dairy Udhyog Pvt.Ltd.Jaya Shasmbhu Dairy Udhyog Pvt.Ltd. · 6a33b0d138af23c07a9d0725After sale Services dine group banauneactive · service9779849426795PAN 602475015-Seen 18 Jun 2026, 14:52